FAQS

Here are some of the most commonly asked questions I’ve received regarding fitness training and my work.

If you don’t find the answer you’re looking for, please reach out and I will get back to you as soon as possible.

Do you offer refunds on eBooks, meal plans, or guides?


Unfortunately, due to the nature of the product (instant download), there will are no refunds for these products.




How do you handle purchases made through affiliate links?


Any purchases made through third party affiliate links on this site must be addressed with the merchant in which the purchase was made. Glow & Grow Fitness has no direct control of services or products provided by these merchants.




How do I cancel my online training membership?


To cancel your monthly membership, you must send an email to glowandgrowfit@gmail.com at least 30 days before the next payment date. If the email is sent within 30 days of the next due date, membership will not be cancelled until the following month & the next payment will be processed as normal.




What is included in the online training?


Glow & Grow Fitness online training is designed to instruct you how to train and build your body at home or gym using the Trainerize App. Each client will receive a training program that will vary based off personal goals, personal body makeup (i.e. weight, height, body type), and current lifestyle (i.e. activity levels, schedule, etc.). All memberships are on a subscription basis and requires a 3-month commitment minimum. Additionally, each membership includes a copy of the Glow & Grow Fitness Healthy Living Guide. To access the training app, a mobile device or computer with Internet access is required. Access to the system expires 30 days after your membership has been approved for cancellation. Please email glowandgrowfit@gmail.com with any additional questions before your purchase, as all sales are final.




I completed my purchase but did not receive an email?


No worries! You may login into the account you created on the website to check the status and/or check your spam folder to see if the welcome email went there. Please contact glowandgrowfit@gmail.com if you are unable to locate the welcome email or access your account.





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Contact Victoria

Have questions about my services or programs? Looking to collaborate on a brand campaign or speaking engagement? Send an email at glowandgrowfit@gmail.com or drop a note below to get in touch! 

I will respond within 48 hours.

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